Sustainability
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Message of the CEO

Rodolfo De Benedetti - Chief executive officer

The search for sustainable development in all of our activities is one of the fundamental aspects of CIR’s mission. This is not only a question of affirming principles and values that are now rooted in our group, but is also a precise choice of the way we conduct business...

Highlights

  • Call-centre satisfaction, as expressed by clients after calling Sorgenia customer services, increased 30% in six months (Source: Sorgenia Annual Report 2010)
  • Sorgenia installed 2 catalyzers in the Modugno power plant to reduce the carbon monoxide (CO) emissions by approximately 90% (Source: Sorgenia Annual Report 2010)

Contacts

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Our achievements

  • The joint settlement agreement signed by Sorgenia with various consumer associations became fully effective as of January 2010, bringing clients benefits in terms of time and cost savings  

  • Along to its mission, Gruppo KOS funded projects aimed at supporting disadvantaged children and their growth in low income countries of the southern hemisphere  

  • Repubblica@scuola.it, a free initiative launched by Gruppo Editoriale L’Espresso in 1999, reaches its 12th edition  

  • Gruppo KOS instituted a scholarship in memory of Professor Piero Micossi, promoting science and innovation in the healthcare sector

  • In Brasil, Sogefi Filtration supports GRAAC – a Support Group for Adolescents and Children with Cancer, helping out day by day to beat youth cancer.